Ceriatone OTS not loud

[docmh]

I have a new Ceriatone OTS 50 watt. I'm new to D style amps. At my band practice, the clean channel is not very loud. If I have the master at 12 oclock and the clean vol. at 12:00, or even both at 3 oclock you can barely hear the amp in the babbnd. It's on the rock setting. On the jazz setting is the most anemic thin sound. We play blues and R&B and I never have any of my other Fender amps past 3 or 4, so we're not a loud band. The only way the amp acts normal is if the master is turned all the way up, and the clean vol. at 3 or more. I know that's how master volume amps work, but is this normal for this amp? I read somewhere this just adds distortion to the clean channel. I'm using SED wing C's at 35mv and tungsol reissue preamp tubes. All the tubes are lit up and work fine in other amps. I've looked up pics of other D style amps on stages and most look like the pre and master are between 11:00 and 1 oclock. Am I doing something wrong? Is the amp working right? I haven't even tried to dial in the overdrive channel, but I have the OD trimmer at 10 oclock and the phase inverter trimmer at noon, so I think the amp is set up right.